Guest Service Supervisor For 5 Star Hotel in Jumeriah

Supervisor

Job Id :100022014

Description


Job Title: Guest Service Supervisor

Location: Jumeirah, Dubai

Job Description:
We are seeking an experienced and customer-focused individual to join our team as a Guest Service Supervisor in Jumeirah. The ideal candidate will play a key role in ensuring the highest level of service and satisfaction for our guests. The Guest Service Supervisor will lead a team of service professionals and contribute to the overall success of our luxury hotel.

Key Responsibilities:
Oversee the daily operations of the guest services department
Train and supervise guest service staff to ensure exceptional service standards
Handle guest inquiries, requests, and concerns in a professional and efficient manner
Coordinate with other hotel departments to meet guest needs
Assist in managing reservations, check-ins, and check-outs
Monitor guest feedback and implement improvements as needed
Conduct regular team meetings and performance evaluations
Resolve escalated issues and ensure guest satisfaction
Maintain a positive and welcoming atmosphere for guests

Requirements:
Proven experience in a guest service or supervisory role within a luxury hotel
Strong leadership and interpersonal skills
Excellent communication and problem-solving abilities
Knowledge of hotel operations and hospitality industry standards
Proficiency in using hotel management software and systems
Impeccable grooming and professional appearance
High school diploma or equivalent; additional education in hospitality is a plus

Benefits:
Competitive salary and performance-based bonuses
Opportunities for career development and advancement
Employee discounts and other benefits
Supportive and collaborative work environment

How to Apply:
Please submit your resume and a brief cover letter detailing your interest in the position to email: or WhatsApp:+81.

We look forward to reviewing your application.

Basic Details

salary : 3501-4000 AED

Experience : 1 - 2 Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

The current job you are viewing is either old or expired

Kindly look at the latest jobs

For the related jobs check below

By using our site, you acknowledge that you have read and understand our Cookie & Privacy Policy, and our User Agreement .