Guest Service Agent Job In Dubai

Guest Service

Job Id :100030158

Description


Greet and assist guests upon arrival and throughout their stay.
Check-in and check-out using the property management system (PMS); manage guest requests and complaints with courtesy.
Provide local information and recommendations; coordinate with bell desk, housekeeping, and other departments.
Handle phone inquiries, emails, and front desk communications professionally.
Maintain a welcoming, clean, and organized front desk area; ensure security procedures are followed.
Assist with reservations and upsell hotel services when appropriate.
Maintain guest feedback records and escalate issues to management as needed.

Basic Details

Experience : 1 - 2 Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

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