Guest Services Agent Job In Dubai

Customer Service

Job Id :100028183

Description


Check-In/Check-Out: Manage the check-in and check-out processes efficiently, ensuring accuracy in reservations and billing.
Guest Assistance: Address guest inquiries, concerns, and special requests in a friendly and professional manner.
Information Provider: Provide information about hotel services, local attractions, and dining options, enhancing the guest’s experience.
Troubleshooting: Resolve guest complaints and issues promptly, liaising with other departments as necessary.
Reservation Management: Assist with booking reservations, modifying existing reservations, and maintaining the hotel occupancy database.
Guest Engagement: Build rapport with guests, ensuring their needs are anticipated and met throughout their stay.
Administrative Tasks: Perform administrative duties, such as handling correspondence, maintaining records, and processing payments.
Promote Services: Promote and upsell hotel services and amenities to enhance guest satisfaction and increase revenue.

Basic Details

salary : 3501-4000 AED

Experience : 1 - 2 Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

The current job you are viewing is either old or expired

Kindly look at the latest jobs

For the related jobs check below

By using our site, you acknowledge that you have read and understand our Cookie & Privacy Policy, and our User Agreement .