Customer Service Representative Job In Dubai

Customer Service

Job Id :100023676

Description


Job Title: Customer Service Representative

Responsibilities:
Respond promptly to customer inquiries via phone, email, and live chat.
Handle and resolve customer complaints, escalating issues as needed to ensure a satisfactory resolution.
Provide product information, pricing, and availability to customers.
Process orders, returns, and exchanges accurately and efficiently.
Maintain customer records and update information as necessary.
Collaborate with internal teams to address customer needs and improve processes.
Follow up with customers to ensure their satisfaction and address any outstanding issues.
Stay informed about company products, services, and policies to provide accurate information to customers.

Requirements:
High school diploma or equivalent.
Previous experience in customer service or a related field preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and ability to remain calm under pressure.
Proficiency in computer systems and software applications.
Ability to multitask and prioritize tasks effectively.
Positive attitude and willingness to learn and adapt in a fast-paced environment.

How to Apply:
To apply, please send your resume and a cover letter detailing your relevant experience and why you’re interested in joining our team to [] or WhatsApp: +27. Please include “Customer Service Representative Application” in the subject line.

Basic Details

salary : 3001-3500 AED

Experience : Less than 1 Year Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

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