Call Center Customer Service Job In Dubai

Call center

Job Id :100022646

Description


Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.
Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction.
Maintain Records: Accurately document customer interactions and transactions in the CRM (Customer Relationship Management) system.
Product Knowledge: Develop a comprehensive understanding of company products/services to effectively assist customers.
Adherence to Procedures: Follow established procedures and guidelines to deliver consistent and high-quality service.
Upselling and Promotion: Identify opportunities to upsell products or services, contributing to revenue generation.

Basic Details

salary : 3001-3500 AED

Experience : 1 - 2 Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

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