Customer Service for Travel & Tourist

Customer Service

Job Id :100019389

Description


Customer Service Duties and Responsibilities:
Illustration of rep using headset. Text reads: “Sample customer service duties: Answer incoming customer calls, Turn frustrated clients into repeat customers, Update customer service databases, Stay updated on product knowledge”
A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions

Basic Details

salary : 3001-3500 AED

Experience : Less than 1 Year Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

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