Reservation Agent Job In Dubai

Others

Job Id :100018858

Description


Key Responsibilities of the Reservations Agent:

Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
Delivers on plans and objectives where reservations initiatives & hotel targets are achieved
Supervises the reservations team fostering a culture of growth, development and performance within the department
Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Reservations Agent:

Experience in reservations
Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions with proven problem-solving capabilities offering support where required
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experience of working with IT systems on various platforms
Strong communication skills

Basic Details

salary : 3001-3500 AED

Experience : 1 - 2 Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

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