call center representative Job In Dubai

Call center

Job Id :100016518


Description


We are looking for Call Center Representative to answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

Duties and Responsibilities
1. Answer calls and respond to emails
2. Handle customer inquiries both over the phone and by email
3. Research required information using available resources
4. manage and resolve customer complaints
4. Provide customers with product and service information

Education and Experience

high school diploma or equivalent
proficient in relevant computer applications
required language proficiency
knowledge of customer service principles and practices
knowledge of call center telephony and technology
some experience in a call center or customer service environment
good data entry and typing skills
knowledge of administration and clerical processes

Skills

verbal and written communication skills
listening skills
problem analysis and problem solving
customer service orientation
organizational skills
attention to detail
judgment
adaptability
team work

If you think your profiles fit for this job send your resume through whatsapp +971521799527

Basic Details

Experience : 1 - 2 Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

Contact Info

Mobile : +971 521799527

Alternate Mobile : Not-Mentioned

Email : Not-Mentioned

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