Customer Service Executive : Online Gaming Operations

Customer Service Executive

Job Id :100004069

Description

Urgent Hiring!
We are looking for Customer Care Executives for our gaming operations at our Dubai office. Candidate will be responsible for engaging and providing a solution to customer inquiries through various social media channels and telephone.
Customer Care Executives responsibilities:
* Strong understanding about online Games and Operations * Answering calls and WhatsApp messages. * Promotes good customer relations by providing customer satisfaction with a friendly demeanor, can-do attitude and willingness to help always. * Identify and handle customers’ needs to complete satisfaction and build a sustainable relationship and trust with customer accounts through open and interactive communication. * Provide accurate, valid and complete information by using the right methods and tools. * Responsible for providing excellent customer service to prospective customers by handling their queries and complaints. * Providing quality and timely resolution in line within the established guidelines.
Requirements: * Fluency in English and in Hindi will be a plus. * Ability to ask relevant questions and diffuse tense situations. * Strong time management and decision-making skills. * Adaptability and accountability. * Exceptional customer service, active listening, and verbal and written communication skills. * Proficiency with computers, Microsoft Applications and strong typing skills.
Employment Type: Full-Time Working hours will be 9:00 to 17:00 Saturday to Thursday, One day off in a week. Overtime for hours worked will be paid as applicable as per UAE Labour Law
Free accommodation above the office space and food will be provided.
Male Candidates preferred.
Location : Al Awir, Dubai
Job Types: Full-time, Permanent
Salary: AED3,000.00 per month

Basic Details

salary : 3001-3500 AED

Experience : Less than 1 Year Years

Location : Dubai

Qualification :

Posted :

Job Type : Full-Time

Company : Dubai Jobs

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